Your safety is our primary focus...
Here at Alpha Energy Laboratories we are dedicated to providing both our clients and the general public with the crucial information required to effectively safeguard your home and your family from the effects of radon gas. By utilizing only professional quality testing units and laboratory facilities, our clients are able to obtain accurate and dependable radon monitoring levels from a single test unit. Our test kits and laboratories are approved or certified in every state in the U.S., meeting or exceeding all EPA standards.
Why We Are Your Best Choice
A fully nationally and state certified radon sampler, analyzed at our certified laboratory.
Complete instructions on how to use your test and an easy-to-use online website to register your test information.
Return envelope for mailing your sampler for laboratory analysis and discounted return shipping options available for purchase.
A complete written report describing your radon levels and recommended next steps, sent to you upon completion of lab analysis and available for download online.
How Our Laboratory Operates
We are proud to hold ourselves to the highest standards attainable in order to provide the best quality testing kits and services. You can find a list of our current certifications and licenses here.
Step 1: Gamma Counting
Upon arrival to our labs, your kit begins the analysis process. The day it is delivered, we run the initial and most time-sensitive portion, gamma counting. Your sealed radon sampler is placed in one of our particle detectors for analysis. Your sampler remains sealed to avoid cross-contamination with other kits we’ve received, and to also ensure another layer of information protection while being processed. During this stage of analysis, the particle detectors will get a “count” of the radon particles and “leftovers” of radon particles that are in your sampler. In a sense, our detectors are measuring how much radon activity your kit experienced during its exposure.
Step 2: Moisture Analysis
The second phase of testing is the moisture analysis, where we measure how much moisture your sampler absorbed during exposure. Charcoal naturally absorbs moisture as well as radon, but there could be a problem if too much moisture was absorbed. During this stage of testing, we take a weight of your sampler and compare it to its original manufacturing moisture weight; this helps us gauge the amount of moisture absorbed. One of the features of our kit is that we include a high amount of charcoal in the radon sampler, which decreases the chances of a kit experiencing any errors due to moisture.
The other part of this step includes checking your sampler for any other problems, such as damages that would invalidate your kit or could potentially cause problems during analysis. It’s not uncommon for samplers to have a few minor “scrapes and bruises” after shipping, but some can present challenges during our testing processes or invalidate a kit entirely.
Step 3: Final Calculations and Reporting
The final stage of testing is our calculations and reporting portion, where we take all your kit’s data and calculate your results. After running our calculations with the testing information provided and the data collected during analysis, a full report will be sent to you detailing your radon levels and what they mean. We believe that it’s best to give our customers as much relevant information as possible, so we will also provide you with any additional recommended steps you should take based off your results and any notes detailing if we discovered any problems that could have affected your results. Our goal is to keep you as informed as possible.
About Our Customer Service and Representatives
One of the best aspects of our business is our customer service. Each of our friendly service representatives has undergone training and received radon technician certification, and is able to offer assistance about radon gas, proper testing procedures, and our laboratory processes. In addition, our representatives also possess knowledge about how to interpret results and will offer guidance on what steps to take after testing.
We are happy to offer assistance via email or phone Monday through Friday, 8:00am – 5:00pm Central Time. If we are not able to take your call, you can always leave a message for us and one of our representatives will follow-up within the next business day. We also strive to respond to all our emails within a few business hours. All of our representatives check phone and email messages throughout the day so that we can get back to you in a timely manner.
Our website also has many tools that can provide assistance. You can look up your kit’s lab tracking status and report, view answers to common questions about our products and processes, and even learn a bit more about radon, all online for you to access 24/7. You can even opt to register your kit’s information online to cut down on processing time.